Towards the end of 2017, the newly established APF acquired two new clients (pension funds). In my role as project manager, I worked together with the transition manager on the migration of these two clients to APF.
During the period in question, together with the transition manager I was responsible for the timely migration of the assets and pension administration. Furthermore, I coordinated all administrative, legal and communicative aspects with the two pension funds, asset managers, supervisor, consultants, employer and the participant.
With an acceptable delay, both pension funds were migrated to APF in 2018, along with 70 deliverables (from report and risk analyses to implementation agreements). And all this was done to the complete satisfaction of the client.
WHAT CLIENTS SAY
Set up and implementation of a Customer Due Diligence policy
“Making a good start was half the battle”
The challenge facing KAS BANK was to implement a Customer Due Diligence policy and rationalise customer files in a limited timeframe.
In collaboration with ITDS, project manager Marc Brouwer took on the challenge.
A social strategy and implementation for OHRA
“As soon as we were satisfied, they’d raise the bar”
In the space of just a few years the role of Social Media at OHRA has grown from “a nice little extra” to a fully fledged business channel.
Iris Wezenberg – previously Social Media Manager and now Online Service Manager with this Dutch insurer – explains how it all came about.
An international IT strategy and organisational change
“You have to get people onside because not everyone likes change”
In just over 40 years Brunel has evolved from a Delft-based brokerage company into an international service provider employing more than 11,000 people in 37 countries. In many of these countries Brunel used local IT systems, each with its own definitions. To make it all future-proof, all these systems had to be replaced by a single system based on the same standard.
Stefan de Boer, Manager Global IT, tells about the collaboration with ITDS.