Consultancy, Digital Business

Design and development of a lease portal for a major bank

THE REQUEST

Our client had already created an online portal for lease requests submitted by business customers. To improve the application process and give customers even better service, the interface between the client’s linked systems and back offices had to be extended and professionalised.

OUR APPROACH

We made the design, helped consider possible solutions and documented the requirements, all within the context of a Scrum team, and working according to Agile methodology. We had to cover a lot of ground quickly, get up-and-running with what we knew and continue from there. In this way we’d be able to realise concrete and immediate results.

THE RESULT

We quickly put the development team to work implementing innovative solutions. The backlog was quickly reduced, with priority and value being continuously monitored. Our client now has a professional flow of lease applications that delivers more applications and satisfied customers.

WHAT OPPORTUNITIES DO YOU SEE?

We’d like to hear from you.
Call us on 020 – 226 01 10 or send an e-mail to info@itds.nl.

WHAT CLIENTS SAY

Set up and implementation of a Customer Due Diligence policy

“Making a good start was half the battle”

The challenge facing KAS BANK was to implement a Customer Due Diligence policy and rationalise customer files in a limited timeframe.

In collaboration with ITDS, project manager Marc Brouwer took on the challenge.

A social strategy and implementation for OHRA

“As soon as we were satisfied, they’d raise the bar”

In the space of just a few years the role of Social Media at OHRA has grown from “a nice little extra” to a fully fledged business channel.

Iris Wezenberg – previously Social Media Manager and now Online Service Manager with this Dutch insurer – explains how it all came about.

An international IT strategy and organisational change

“You have to get people onside because not everyone likes change”

In just over 40 years Brunel has evolved from a Delft-based brokerage company into an international service provider employing more than 11,000 people in 37 countries. In many of these countries Brunel used local IT systems, each with its own definitions. To make it all future-proof, all these systems had to be replaced by a single system based on the same standard.

Stefan de Boer, Manager Global IT, tells about the collaboration with ITDS.

RELATED cases

Show all cases

RELATED SERVICES

Show all services

Process improvements

Who are the people that can ensure your organisation will perform better – and then permanently cement it all into your culture? Your employees, that’s who. They are the assets that make behaviour and leadership such key performance indicators. If you want to take your organisation to the next level, it’s absolutely crucial to determine what kind of behaviour is desirable, and how this corresponds with your organisational goals. Our Performance Team can help you. We can train your people, assist your HR department, coach your management and collaborate with you in the area of development. We can also measure how these performance enhancers play out in your daily choices and negotiations.read more

Contracting

People are major contributors to any successful project. Which is why you want to be certain that you have the right talent in-house for your projects, as well as the expertise that goes along with it. And this is exactly what you can expect from ITDS consultants. We have a stringent and highly selective recruitment process that enables us to find the best talent and personalities on the market, who we then make available to our clients where they successfully deliver projects and translate initiatives into results. The ITDS way is to hire personalities and train skills.read more

Managed services

At ITDS we can assume full responsibility and accountability for the complete and efficient delivery of your project. We can support you by building and running highly professional Scrum teams, with our industry expertise, talent-selection, management and governance all being key factors in setting up a successful and strong delivery model. These factors, in combination with the extensive experience we have accumulated in the field, are your guarantee that we can indeed deliver!read more