GREAT IDEA. EXECUTED EVEN BETTER.The request
Due to rising demand in the market and a quick payback period, a pension insurer wanted to experiment with Robotics Process Automation. The effective deployment of robots helps processes work cheaper and faster and without the need to keep them constantly running.
Our approach
Neither the client nor our project manager had any experience with robots, let alone their implementation. But thanks to the pragmatic approach of our project manager, who thought in terms of solutions and quickly set up a highly motivated project team, this project was quickly and successful concluded.
The result
Within the space of just a year nine processes were fully automated, resulting in an annual saving that can be expressed in FTEs. With several processes having to carry out many tasks at certain times (usually at the end of the month), these robots ran for up to 24 hours a day, but processed the tasks flawlessly.
Conversion of a bank’s external mid- and back-office systems
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A new lease of life for an old-fashioned insurance portfolio
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Assisting the transition manager at Algemeen Pensioen Fonds (APF)
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Double the turnover in the next five years at one of the biggest players in the banking insurance market
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Developing a new internet label for a online insurer
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The development of customer journeys for a pension insurer
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Increasing the retirement age for a top-three insurer
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Life and General: restructuring and professionalizing IT department (and steering committee!), incl. introducing new work methods (Agile, Scrum), training and on the job assistance. One year project, 50 persons
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