Setting up a digital bank from scratch Consultancy17 Apr 2020 Crédit Agricole Consumer Finance, a leading European consumer finance group, recently joined forces with Bankia, the fourth largest bank in Spain. Their plan? To jointly set up a… full description
Strategic growth through the migration of 125,000 savers Consultancy10 Feb 2020 After taking over 125,000 customers from a savings bank, our client needed help in the subsequent migration process. Based on our experience in large migrations, we knew that… full description
The organic approach to setting up and working with data quality Risk Management22 Aug 2019 full description
Design and development of a lease portal for a major bank Consultancy, Digital Business17 Apr 2019 Our client had already created an online portal for lease requests submitted by business customers. To improve the application process and give customers even better service, the interface… full description
The development of customer journeys for a pension insurer Consultancy17 Jul 2018 Improved premium legislation in the Netherlands now makes it possible to continue investing during your retirement, using part of your pension pot (variable pension). To be able to… full description
Conversion of a bank’s external mid- and back-office systems Consultancy17 Jul 2018 Back in 2016 a bank asked us to do some research into the issues caused by migrating mortgages. In the ensuing project, the management of the mortgage portfolio… full description
Increasing the retirement age for a top-three insurer Legislation and Regulation29 Jun 2018 In the Netherlands the retirement age is linked to life expectancy. As the latter increases, the former automatically goes up too. For pension insurers and advisors, time and… full description
FATCA implementation at a major bank Legislation and Regulation29 Jun 2018 To prevent tax evasion, the Netherlands government has a treaty with the US tax office to provide the latter (via the Netherlands tax office) with information from banks… full description
GDPR process descriptions for consumer rights Legislation and Regulation28 Jun 2018 Upon the introduction of new GDPR legislation on 25 May 2018, consumers will enjoy new rights with respect to the use of their personal data. In response to… full description