Develop future solutions for one of the largest investment banks in the world!

Kraków-based opportunity with the possibility to work 2-3 days/week remotely!

As a Senior Citrix Engineer, you will work for our Client – one of the most prestigious investment banks in the world. You will work on the Virtual Connect project, which is a global VDI service providing 150k+ users across 50+ countries access to a Windows 10 desktop hosted on VMware ESX accessed from thin clients and BYOD both on the Bank network and from home. You will be responsible for technical operations & service management of the global Virtual Desktop Infrastructure environment.

Your key Responsibilities:

• Technical operations & service management of the virtual windows desktop (Windows 10/ Citrix XenDesktop)
• Technical coordination of external service providers
• Project support and solution design for implementing business requirements
• Automation of processes and workflows (e.g. desktop provisioning, automated reports) to improve operational excellence and support project or Ad-Hoc requests

You are an ideal candidate if you have:

• 4+ years of experience
• Technical knowledge & experience with Citrix XenDesktop 1912 or later
• General knowledge & experience with Microsoft Windows Client & Server technologies
• Troubleshooting experience to identify, understand and resolve technical issues
• Complete skillset to analyze and technically implement the automation of processes, workflows, and reports
• Basic knowledge & experience with ITIL, IT service management frameworks and tools (e.g. Confluence, Jira, ServiceNow)
• Fluent English

It is a strong plus if you have:

• Skills in Microsoft Office especially Excel
• Experience with VMWare ESX environments
• Agile and Project Management skills
• Experience with collaboration platforms (e.g. MS Teams, Zoom, Cisco Jabber)
• Experience in working for a bank or financial service provider and familiarity with the regulatory requirements

#GETREADY  to meet with us!

We would like to meet you. If you are interested please apply and attach your CV in English or Polish, including a statement that you agree to our processing and storing of your personal data. You can always also apply by sending us an email at recruitment@itds.pl.

Internal number #3329