{"id":7299,"date":"2026-08-05T12:14:49","date_gmt":"2026-08-05T10:14:49","guid":{"rendered":"https:\/\/itds.pl\/it-jobs\/data-support-engineer-finance-and-data-analytics\/"},"modified":"2026-08-05T12:17:21","modified_gmt":"2026-08-05T10:17:21","slug":"production-support-engineer-ai-llm","status":"publish","type":"matador-job-listings","link":"https:\/\/itds.pl\/pl\/praca\/production-support-engineer-ai-llm\/","title":{"rendered":"Production Support Engineer \u2013 AI &amp; LLM"},"content":{"rendered":"<p><strong>Production Support Engineer<\/strong><\/p> <p>Join our dynamic team as a Production Support Engineer and play a crucial role in ensuring the stability and efficiency of our technical infrastructure. This is an exciting opportunity for technically savvy professionals passionate about system support, automation, and monitoring, working onsite in Wroc\u0142aw to make a tangible impact on our operations.<\/p> <p><strong>What You\u2019ll Do:<\/strong><br \/> As a Production Support Engineer, you will be responsible for providing hands-on support for our server-side systems, automating routine tasks, and troubleshooting complex technical issues. Your expertise will help maintain high system availability and performance, utilizing monitoring tools to proactively identify and resolve incidents, ensuring seamless trading and financial operations.<\/p> <p><strong>Required Skills:<\/strong><\/p> <ul> <li>Strong proficiency in Python (non-negotiable) and Bash scripting<\/li> <li>Hands-on experience with Linux or Windows server administration (preferably both)<\/li> <li>Support-oriented engineering background, including incident management, troubleshooting, and monitoring (Prometheus, Grafana, Splunk, AppDynamics, or similar)<\/li> <li>Practical knowledge of automation, infrastructure support, and observability tools<\/li> <li>Experience with support frameworks like ITIL and platforms such as ServiceNow<\/li> <\/ul> <p><strong>Nice to Have Skills:<\/strong><\/p> <ul> <li>Trading or financial markets domain knowledge (front-office trading, risk, OMS\/EMS, reconciliation)<\/li> <li>LLM\/AI tooling experience (fine-tuning, RAG applications)<\/li> <li>SQL Server or PostgreSQL database experience<\/li> <li>CI\/CD pipelines, containerization, and cloud platforms like Jenkins, GitLab, Docker, Kubernetes, AWS, or Azure<\/li> <\/ul> <p><strong>Preferred Experience:<\/strong><\/p> <ul> <li>Proven hands-on experience in system support, automation, or infrastructure operations<\/li> <li>Demonstrated stability with a strong support\/support engineering background (longer tenures preferred)<\/li> <\/ul> <p><strong>Other Requirements:<\/strong><\/p> <ul> <li>This position is fully onsite in Wroc\u0142aw<\/li> <li>This role is strictly IC-level<\/li> <li>Candidates should possess a support\/ops mindset with a focus on technical troubleshooting and automation<\/li> <\/ul> <p>Ready to bring your skills to a thriving environment where your support expertise makes a difference? Apply now and be part of a forward-thinking team committed to operational excellence!<\/p> <nav class=\"matador-job-navigation\"> <ul> <li> <a href=\"https:\/\/itds.pl\/pl\/?wpid=7299&#038;bhid=8843\" rel=\"button\" class=\"matador-button\" title=\"Apply Now\">Apply Now<\/a> <\/li> <li> <a href=\"https:\/\/itds.pl\/pl\/praca\/production-support-engineer-ai-llm\/\" rel=\"button\" class=\"matador-button matador-button-secondary\" title=\"More Info\">More Info<\/a> <\/li> <\/ul> <\/nav> ","protected":false},"excerpt":{"rendered":"<p>Production Support Engineer Join our dynamic team as a Production Support Engineer and play a crucial role in ensuring the stability and efficiency of our technical infrastructure. This is an exciting opportunity for technically savvy professionals passionate about system support, automation, and monitoring, working onsite in Wroc\u0142aw to make a tangible impact on our operations. &hellip; <a href=\"https:\/\/itds.pl\/pl\/praca\/production-support-engineer-ai-llm\/\">Continued<\/a><\/p>\n","protected":false},"template":"","meta":{"_acf_changed":false,"_matador_source_id":"8843"},"matador-categories":[],"matador-locations":[27],"matador-types":[453],"matador-remote-job-possible":[203],"matador-skills":[225],"matador-seniority":[1593,177],"matador-position":[174,176],"matador-technology":[710,2425,787,722,766,712,713,827],"matador-contract-type":[431],"matador-priority":[1769],"matador-language":[179],"matador-place":[443],"matador-visibility":[704],"matador-choose-website-to-publis":[449],"class_list":["post-7299","matador-job-listings","type-matador-job-listings","status-publish","hentry","matador-locations-wroclaw","matador-types-recruitment-services","matador-remote-job-possible-on-site","matador-skills-data-engineer","matador-seniority-mid-level","matador-seniority-senior","matador-position-banking","matador-position-finance","matador-technology-bash","matador-technology-command-prompt","matador-technology-jira","matador-technology-linux","matador-technology-postgresql","matador-technology-powershell","matador-technology-python","matador-technology-sql-server","matador-contract-type-employment-contract","matador-priority-5-paused","matador-language-english","matador-place-wroclaw","matador-visibility-online","matador-choose-website-to-publis-poland"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Production Support Engineer \u2013 AI &amp; LLM | ITDS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itds.pl\/pl\/praca\/production-support-engineer-ai-llm\/\" \/>\n<meta property=\"og:locale\" content=\"pl_PL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Production Support Engineer \u2013 AI &amp; LLM | ITDS\" \/>\n<meta property=\"og:description\" content=\"Production Support Engineer Join our dynamic team as a Production Support Engineer and play a crucial role in ensuring the stability and efficiency of our technical infrastructure. This is an exciting opportunity for technically savvy professionals passionate about system support, automation, and monitoring, working onsite in Wroc\u0142aw to make a tangible impact on our operations. &hellip; Continued\" \/>\n<meta property=\"og:url\" content=\"https:\/\/itds.pl\/pl\/praca\/production-support-engineer-ai-llm\/\" \/>\n<meta property=\"og:site_name\" content=\"ITDS\" \/>\n<meta property=\"article:modified_time\" content=\"2026-08-05T10:17:21+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/itds.pl\/pl\/praca\/production-support-engineer-ai-llm\/\",\"url\":\"https:\/\/itds.pl\/pl\/praca\/production-support-engineer-ai-llm\/\",\"name\":\"Production Support Engineer \u2013 AI &amp; LLM | ITDS\",\"isPartOf\":{\"@id\":\"https:\/\/itds.pl\/pl\/#website\"},\"datePublished\":\"2026-08-05T10:14:49+00:00\",\"dateModified\":\"2026-08-05T10:17:21+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/itds.pl\/pl\/praca\/production-support-engineer-ai-llm\/#breadcrumb\"},\"inLanguage\":\"pl-PL\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/itds.pl\/pl\/praca\/production-support-engineer-ai-llm\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/itds.pl\/pl\/praca\/production-support-engineer-ai-llm\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/itds.pl\/pl\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Job Listings\",\"item\":\"https:\/\/itds.pl\/pl\/praca\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Production Support Engineer \u2013 AI &amp; LLM\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/itds.pl\/pl\/#website\",\"url\":\"https:\/\/itds.pl\/pl\/\",\"name\":\"ITDS\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/itds.pl\/pl\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/itds.pl\/pl\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"pl-PL\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/itds.pl\/pl\/#organization\",\"name\":\"ITDS\",\"url\":\"https:\/\/itds.pl\/pl\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pl-PL\",\"@id\":\"https:\/\/itds.pl\/pl\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/itds.pl\/app\/uploads\/2026\/05\/ITDS_logo-1.png\",\"contentUrl\":\"https:\/\/itds.pl\/app\/uploads\/2026\/05\/ITDS_logo-1.png\",\"width\":650,\"height\":400,\"caption\":\"ITDS\"},\"image\":{\"@id\":\"https:\/\/itds.pl\/pl\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Production Support Engineer \u2013 AI &amp; LLM | ITDS","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/itds.pl\/pl\/praca\/production-support-engineer-ai-llm\/","og_locale":"pl_PL","og_type":"article","og_title":"Production Support Engineer \u2013 AI &amp; LLM | ITDS","og_description":"Production Support Engineer Join our dynamic team as a Production Support Engineer and play a crucial role in ensuring the stability and efficiency of our technical infrastructure. 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