Who are the people that can ensure your organisation will perform better – and then permanently cement it all into your culture? Your employees, that’s who. They are the assets that make behaviour and leadership such key performance indicators. If you want to take your organisation to the next level, it’s absolutely crucial to determine what kind of behaviour is desirable, and how this corresponds with your organisational goals. Our Performance Team can help you. We can train your people, assist your HR department, coach your management and collaborate with you in the area of development. We can also measure how these performance enhancers play out in your daily choices and negotiations.
WHAT CLIENTS SAY
Set up and implementation of a Customer Due Diligence policy
“Making a good start was half the battle”
The challenge facing KAS BANK was to implement a Customer Due Diligence policy and rationalise customer files in a limited timeframe.
In collaboration with ITDS, project manager Marc Brouwer took on the challenge.
A social strategy and implementation for OHRA
“As soon as we were satisfied, they’d raise the bar”
In the space of just a few years the role of Social Media at OHRA has grown from “a nice little extra” to a fully fledged business channel.
Iris Wezenberg – previously Social Media Manager and now Online Service Manager with this Dutch insurer – explains how it all came about.
An international IT strategy and organisational change
“You have to get people onside because not everyone likes change”
In just over 40 years Brunel has evolved from a Delft-based brokerage company into an international service provider employing more than 11,000 people in 37 countries. In many of these countries Brunel used local IT systems, each with its own definitions. To make it all future-proof, all these systems had to be replaced by a single system based on the same standard.
Stefan de Boer, Manager Global IT, tells about the collaboration with ITDS.