Business Analyst

Join us, and bring structure to innovation!

Kraków – based opportunity with hybrid work model (6 days/month in the office).

As a Business Analyst, you will be working for our client, a leading financial institution undergoing a large-scale digital transformation. The client is focused on streamlining operations and enhancing customer experiences by modernizing core systems and introducing innovative digital products. You will support multi-stream initiatives, working closely with cross-functional teams to align business goals with technology deliverables. Your contributions will shape impactful solutions that drive efficiency, manage risk, and deliver tangible value in a highly regulated and dynamic environment.

Your main responsibilities:Gathering and clarifying business requirements from stakeholders

• Translating requirements into functional specifications and user stories
• Mapping and analysing business and IT processes
• Creating customer journey analysis and product functionality documentation
• Supporting subject matter experts in evaluating solution options
• Managing product backlog and supporting roadmap evolution
• Participating in change management and stakeholder engagement activities
• Supporting implementation readiness, including pilot testing
• Collaborating with teams on communication and training for changes
• Applying Agile methodologies across project lifecycles

• You’re ideal for this role if you have:

• Proven experience in business analysis within complex environments
• Strong stakeholder management and interpersonal skills
• Expertise in writing user stories and managing product backlogs
• Familiarity with Agile methodologies like Scrum or Kanban
• Ability to translate technical concepts into business-friendly language
• Experience with business process modelling tools
• Excellent analytical and problem-solving skills
• Strong written and verbal communication, including technical writing
• Prior experience with requirements life-cycle management
• Understanding of risk management in financial services

It is a strong plus if you have:

• Familiarity with DevOps tools such as Jenkins and Ansible
• Experience with Disciplined Agile or SAFe frameworks
• Previous exposure to security requirements in enterprise IT projects
• Knowledge of data analysis and visualisation techniques
• Background in change management planning and execution

#GETREADY  to meet with us!

We would like to meet you. If you are interested please apply and attach your CV in English or Polish, including a statement that you agree to our processing and storing of your personal data. You can always also apply by sending us an email at recruitment@itds.pl.

Internal number #7059