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Business Analyst

  • Hybrid/On-site
  • English
  • Banking
  • Senior
  • Agile/Scrum

Join us, and redefine excellence through dynamic stakeholder engagement!

Krakow-based opportunity with the possibility to work 60% remotely!

As a Business Analyst, you will be working for our client, a global leader in banking technology solutions, supporting initiatives that enable a stable, secure, and efficient banking experience. You will contribute to creating innovative processes and frameworks to enhance technology resilience and deliver a simpler, faster, better experience for customers and colleagues. Your work will involve engaging with stakeholders, defining operational models, and ensuring smooth project execution across diverse infrastructure portfolios in a dynamic, collaborative environment.

Your main responsibilities: Engaging with stakeholders to confirm requirements and build strong relationships

  • Mapping current and future process flows to identify gaps and improvements
  • Defining and documenting the target operating model for technology resilience
  • Conducting requirements elicitation, including creating epics and user stories under BDD
  • Performing gap analysis and proposing viable solutions to address identified issues
  • Supporting user acceptance testing and validating operational impacts
  • Facilitating workshops to incorporate stakeholder input into operational models
  • Reviewing and improving operational designs for increased effectiveness
  • Reporting project progress and solution success to senior management
  • Ensuring continuous improvement by identifying and implementing enhancement opportunities

You’re ideal for this role if you have:

  • Strong analytical and problem-solving skills
  • Experience working in both Agile and Waterfall methodologies
  • Excellent stakeholder management and communication skills
  • Proven ability to document, analyze, and prioritize complex requirements
  • A background in managing large-scale infrastructure or technical resilience projects
  • Hands-on experience with tools such as Jira, Confluence, and MS Office
  • Time management skills to balance competing priorities effectively
  • End-to-end project lifecycle experience
  • The ability to adapt communication based on diverse audience needs
  • Initiative and autonomy in managing multiple project assignments

It is a strong plus if you have:

  • Familiarity with financial institution processes and standards
  • Experience with controls or resiliency frameworks
  • IT service management certification
  • Proficiency in MS Visio for process flow documentation
  • Previous experience working on technology resilience frameworks

#GETREADY  to meet with us!

We would like to meet you. If you are interested please apply and attach your CV in English or Polish, including a statement that you agree to our processing and storing of your personal data. You can always also apply by sending us an email at recruitment@itds.pl.

Internal number #6217

Benefits

Access to +100 projects
Access to Healthcare
fintech-delivery
Access to Multisport
Training platforms
Access to Pluralsight
Make your CV shine
B2B or Permanent Contract
Flexible & remote work
Flexible hours and remote work