A complete implementation
A total process description
A structured stragety
A news pension product
A change management process
A distinctive client
A social strategy and implementation for Ohra
In the space of just a few years the role of Social Media at OHRA has grown from “a nice little extra” to a fully fledged business channel. Iris Wezenberg – previously Social Media Manager and now Online Service Manager with this Dutch insurer – explains how it all came about.
Set up and implementation of a Customer Due Diligence policy
The challenge facing KAS BANK was to implement a Customer Due Diligence policy and rationalise customer files in a limited timeframe. In collaboration with ITDS, project manager Marc Brouwer took on the challenge.
An international IT strategy and organisational change
In just over 40 years Brunel has evolved from a Delft-based brokerage company into an international service provider employing more than 11,000 people in 37 countries. In many of these countries Brunel used local IT systems, each with its own definitions. To make it all future-proof, all these systems had to be replaced by a single system based on the same standard. Stefan de Boer, Manager Global IT, tells about the collaboration with ITDS.