IT Business Manager

Join us, and deliver results through data-driven insights!

Krakow-based opportunity with the possibility to work 80% remotely!

As a Business Manager, you will be working for our client, a leading global financial institution, supporting the management of workstreams within the Client Department Messaging Value Stream. You will play a key role in workforce management, resourcing, governance, and reporting, helping to ensure that senior management decisions align with strategic objectives. This role involves close collaboration with various teams and stakeholders to guarantee efficient resource utilization and seamless operations across a fast-paced technology environment, particularly focusing on cloud-related initiatives and 3rd party engagements.

Your main responsibilities:

• Managing activities related to workforce management and allocation
• Supporting 3rd party engagement processes from start to finish
• Ensuring resource utilization meets demand and is properly funded
• Tracking workforce supply changes and documenting progress against targets
• Reporting on workforce metrics to senior management and key stakeholders
• Supporting cloud-related activities from a business management perspective
• Handling escalations and ad-hoc requests from the Messaging teams
• Investigating and resolving workforce-related queries
• Working closely with the central Workforce Management and Finance Teams
• Collaborating with external stakeholders to ensure effective resource management

You’re ideal for this role if you have:

• Proven experience in operational, workforce, or financial management roles
• Strong stakeholder management and relationship-building skills
• Knowledge of workforce management processes and governance
• Excellent analytical skills with a focus on data-driven decision-making
• Strong communication and interpersonal skills
• Experience working with global teams across multiple time zones
• The ability to distill complex data for various levels of stakeholders
• Highly motivated and proactive with the ability to work independently
• Strong Excel skills for data analysis and reporting
• Experience in managing multiple deadlines in a fast-paced environment

It is a strong plus if you have:

• Familiarity with key tools such as Pioneer, Discover, GPDM, Clarity, HIBS, Jira, and Confluence
• Knowledge of 3rd party engagement processes
• Understanding of financial concepts within a banking or IT environment

#GETREADY  to meet with us!

We would like to meet you. If you are interested please apply and attach your CV in English or Polish, including a statement that you agree to our processing and storing of your personal data. You can always also apply by sending us an email at recruitment@itds.pl.

Internal number #5974