Technical Writer

Join us, and craft compelling narratives from intricate details!

Krakow-based opportunity with the possibility to work 100% remotely!

As a Technical Writer, you will be working for our client, a leading financial institution, within the Cybersecurity Risks and Controls Strategy team. You’ll be tasked with designing and delivering clear and effective documentation and communications for a mathematically complex, quantitative project.

Your main responsibilities:

• Collaborating closely with all team members to create effective technical documentation, education materials, user manuals/guidelines, and similar customer-facing documentation
• Actively engaging with relevant stakeholders and teams to understand projects and their impact
• Gathering information from subject matter experts to create accurate, accessible, and engaging content adhering to brand and communication guidelines
• Creating reusable, easy-to-maintain templates across various documentation and content types, including intranet portals, product catalogues, and presentations

You’re ideal for this role if you have:

• Minimum 5 years of proven experience as a technical writer in a technology or software development environment, with demonstrated ability to explain complex problems to a broad audience
• Fluent English
• Good knowledge of technical writing standards and rules
• Ability to rapidly grasp complex processes and translate them into accurate and simple content
• Ability to engage with subject matter experts and senior executives to foster collaborative relationships
• Flexibility, enthusiasm, and accessibility, with the ability to remain calm under pressure and contribute positively to the team
• Sense of aesthetics and the ability to prepare graphically engaging materials

It is a strong plus if you have:

• Previous exposure to risk management
• Experience with project and task management tools such as JIRA, Azure DevOps, or YouTrack
• Understanding of process and workflow optimization
• Certification in technical writing
• Advanced knowledge of Confluence, Markdown, Latex
• Functional understanding of project, software, UI/UX, and documentation development lifecycles

#GETREADY  to meet with us!

We would like to meet you. If you are interested please apply and attach your CV in English or Polish, including a statement that you agree to our processing and storing of your personal data. You can always also apply by sending us an email at recruitment@itds.pl.

Internal number #5338