Operational Risk Senior Officer

Operational Risk Senior Officer

As an Operational Risk Senior Officer, you will be working for our client, a leading player in the online banking sector, supporting a major global investment bank project. The client serves over 200 million customers across 160 countries and is focused on enhancing its operational risk framework to mitigate exposure and maintain regulatory compliance. In this role, you will be at the forefront of risk governance, managing critical risk-related initiatives, collaborating with senior stakeholders, and implementing strategic actions that directly impact the company’s operational resilience.

Your main responsibilities: Oversee the application of operational risk policies, tools, and governance processes

• Assess and challenge internal practices to identify and mitigate root causes of operational risk
• Perform root cause analyses on control failures and develop preventive solutions
• Act as subject matter expert for operational performance issues and incidents
• Manage risk indicators, scorecards, and corrective action plans
• Resolve escalated issues from internal teams or external vendors
• Analyze performance data to identify and mitigate operational, financial, or regulatory risks
• Collaborate with stakeholders to address contract-related issues and ensure compliance
• Develop strong relationships across business lines and risk functions
• Ensure decisions and actions adhere to regulations and promote ethical practices

You’re ideal for this role if you have:

• Over 10 years of relevant experience in operational risk management or a related function
• Strong knowledge of operational risk frameworks, controls, and regulatory compliance
• Proven ability to influence and communicate effectively across senior levels of an organization
• Experience in conducting internal audits or evaluating control design and effectiveness
• Analytical mindset with the ability to interpret complex data and present findings
• Expertise in Microsoft Office, especially Excel and PowerPoint for reporting and analysis
• Demonstrated ability to manage multiple risk domains, including cyber and tech risk
• Conflict resolution skills and experience managing third-party vendor relationships
• Ability to assess and escalate control issues with sound ethical judgment
• Bachelor’s degree in a related field (Master’s preferred)

#GETREADY  to meet with us!

We would like to meet you. If you are interested please apply and attach your CV in English or Polish, including a statement that you agree to our processing and storing of your personal data. You can always also apply by sending us an email at recruitment@itds.pl.

Internal number #6867