Business Analyst

Join us, and make every customer interaction smarter, faster, and better!

Krakow-based opportunity with the possibility to work 60% remote.

As a Business Analyst, you will be working for our client, a global leader in financial services, driving digital transformation initiatives to enhance user experience and improve operational efficiency. This role involves collaborating with stakeholders to deliver cutting-edge solutions and ensuring seamless integration of digital products into existing workflows. You will play a pivotal role in the creation and delivery of innovative features, aligning them with business needs to provide exceptional customer journeys.

Your main responsibilities:

• Reviewing high-level business requirements and turning them into detailed user stories
• Collaborating with the Product Owner to create and manage a prioritized backlog of user stories with acceptance criteria
• Working with SMEs and IT teams to define, agree on, and deliver MVPs (Minimum Viable Products)
• Participating in sprints and scrums to drive the analysis, design, build, test, and delivery processes
• Coordinating with the Digital Delivery Manager to maintain and execute the integrated product delivery plan
• Engaging with global and regional teams, vendors, and domain owners to ensure seamless collaboration
• Discussing technical implementation details with technology partners
• Communicating risks, issues, and resolutions to the Digital Delivery Manager and senior management
• Reviewing and testing product releases with SMEs and business teams before roll-out
• Ensuring the product delivers an efficient, enjoyable, and customer-centric experience

You’re ideal for this role if you have:

• At least 3 years’ experience as a Business Analyst delivering AGILE IT projects in the Banking and Finance sectors
• Hands-on experience with Digital Projects or Digital Transformation initiatives
• Familiarity with Domestic and Cross-border Payments or Transaction Management
• Expertise in requirements investigation, stakeholder analysis, and requirements engineering
• Strong analytical, documentation, and communication skills
• Proven ability to create SMART high-level EPICs and detailed User Stories
• Ability to reconcile information from multiple sources and identify underlying business needs
• Excellent interpersonal skills and the ability to progress tasks independently
• Strong cross-functional collaboration skills with geographically dispersed teams
• Experience adhering to and adapting BA processes according to organizational and project needs

It is a strong plus if you have:

• Understanding of workflow and publishing systems
• Experience with multi-language content sites
• Familiarity with UX/UI design and delivery processes

#GETREADY  to meet with us!

We would like to meet you. If you are interested please apply and attach your CV in English or Polish, including a statement that you agree to our processing and storing of your personal data. You can always also apply by sending us an email at recruitment@itds.pl.

Internal number #6335