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QA & Test Manager

  • Hybrid
  • English
  • Banking
  • Regular/Senior
  • Agile/Scrum

Join us, and make an impact with your expertise and creativity!

Krakow-based opportunity with the possibility to work 80% remotely!

As a QA & Test Manager, you will be working for our client in the financial services industry. You’ll play a pivotal role in daily QA activities and lead a newly formulated testers team embedded within cross-functional teams.

Your main responsibilities:

  • Building a high-performance team in accordance with QA principles
  • Supervising and providing direct leadership to the QA team, ensuring standards are met (Quality Assurance)
  • Acting as an escalation point for program issues and concerns
  • Supporting the delivery production line (development, testing, and implementation) to ensure digital deliverables meet business requirements and are fit for purpose for release to customers
  • Managing and coordinating QA testing activity by collaborating with other teams
  • Ensuring that QA Testers in the Product line adopt and utilize available Digital testing tooling and processes
  • Making sure that the QA test scope is understood, agreed upon, and achieved across all programs
  • Allocating and reviewing resources to support various activities
  • Providing, reviewing, and validating estimates, challenging any concerns
  • Ensuring the project journey meets business and customer standards, highlighting issues or improvements during requirements and testing phases
  • Challenging appropriately with a view to get the right result for the customer
  • Accountability for ensuring effective tests to cover requirements and customer behavior to ensure defects are caught and do not make it through to live
  • Direct Leadership of up to 4 FTE
  • Performing and Management of testing activity/resources across a portfolio of projects/initiatives
  • Indirect leadership of supporting resources e.g. Non-functional and Automation Testers
  • Working collaboratively with colleagues and other teams to ensure speed to market following Agile practices

You’re ideal for this role if you have:

  • Excellent knowledge of the testing process, digital channels, and customer expectations
  • Experience building and leading high-performance teams in QA roles , i.e. Quality Assurance (QA)/ Lead / Manager
  • Good understanding of project methodology, frameworks and best practice
  • Knowledge of the Agile development methodology and experience of working using these techniques
  • Working knowledge of test tools such as Jira and Confluence
  • Strong leadership skills to supervise and guide the QA team
  • Pragmatic decision making skills, with the ability to make clear judgments based on a range of factors, e.g. commercials, risk, customer experience; determine the implications and make recommendations as needed
  • Understanding of program management and escalation processes
  • Knowledge of testing methodologies and their application in a digital environment
  • Ability to allocate and manage resources effectively
  • Attention to detail in estimating and validating project efforts
  • Customer-centric mindset to achieve the right results
  • The ability to quickly understand customer and operational considerations, e.g. risk
  • Experience ensuring effective test coverage for requirements and customer behavior
  • Fluent English

It is a strong plus if you have:

  • Specific technical skills or certifications (e.g., ISTQB certification)
  • Background in financial services or related industries
  • Familiarity with digital testing tooling and processes
  • Awareness of process standardization in QA governance

#GETREADY  to meet with us!

We would like to meet you. If you are interested please apply and attach your CV in English or Polish, including a statement that you agree to our processing and storing of your personal data. You can always also apply by sending us an email at recruitment@itds.pl.

Internal number #5216

Internal number #5216

Benefits

Access to +100 projects
Access to Healthcare
fintech-delivery
Access to Multisport
Training platforms
Access to Pluralsight
Make your CV shine
B2B or Permanent Contract
Flexible & remote work
Flexible hours and remote work