Senior Production Engineer

  • Hybrid
  • English
  • Banking
  • Senior

Join us, and be part of revolutionizing financial technology worldwide!

Krakow-based opportunity with the possibility to work 80% remotely!

As a Senior Production Engineer, you will be working for our client, a leading financial institution, within the Payments IT department. The Production Support Team is responsible for the technical operations of Global Payments Execution, Messaging & Orchestration, and Sanctions & Investigation services. Operating based on Site Reliability Engineering principles, the team manages a mission-critical environment across various technologies. With a focus on real-time demands, our key business drivers are platform availability and service stability, making this role crucial for maintaining operational excellence.

Your main responsibilities:

  • Provide comprehensive day-to-day Production Support services, including resolving live incidents and conducting post-resolution problem management activities
  • Offer technical expertise in identifying the root cause of major system problems
  • Install new software releases provided by vendors and implement locally developed solutions using scripting languages such as Shell, Java, Bash, Python, or Perl
  • Support various testing activities related to new implementations
  • Collaborate with stakeholders globally and review, design, and re-engineer processes using new technologies to enhance performance
  • Design and drive the implementation of service offerings, capability uplifts, and process improvements
  • Evaluate, develop, and apply appropriate tools to analyze the architecture
  • Participate in validating data, development, implementation, and testing activities
  • Perform data analysis of key problem areas to assist in root cause analysis and identify data anomalies
  • Contribute productively to team objectives, supporting or leading activities to achieve shared goals

You’re ideal for this role if you have:

  • Experience in Oracle (SQL)  queries and optimization, Linux commands, and Bash/Python scripting
  • Proficiency in high-frequency change, including the adoption, engineering, and execution of automated CI/CD pipelines
  • Strong understanding of technology layers in the application landscape, storage, OS, network, and database
  • Demonstrable excellent spoken and written communication skills across global organizations
  • Proven triage capability under pressure, with the ability to make strong priority judgments at runtime
  • Technical curiosity with a progressive interest in modern engineering disciplines and techniques
  • Understanding of customer needs and delivering excellent customer service
  • Ability to make prompt and practical business decisions, even in times of ambiguity, considering various perspectives and taking responsibility for outcomes
  • Experience in Agile/DevOps environments and assisting in production support

It is a strong plus if you have:

  • Experience in Payments

#GETREADY  to meet with us!

We would like to meet you. If you are interested please apply and attach your CV in English or Polish, including a statement that you agree to our processing and storing of your personal data. You can always also apply by sending us an email at

Internal number #4931

Internal number #4931


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B2B or Permanent Contract
Flexible & remote work
Flexible hours and remote work

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