Site Reliability Engineer

Join us, and ensure seamless system performance every day!

Krakow-based opportunity with the possibility to work 80% remotely!

As a Site Reliability Engineer, you will be working for our client, a leading financial institution heavily investing in Agile culture, DevOps processes, and Cloud Technologies. The new development team in Krakow, part of a long-term strategy to support a European platform, offers an exciting opportunity to contribute to the foundational stages of a critical project. This role involves ensuring system reliability, availability, and performance while supporting a dynamic, high-impact environment.

Your main responsibilities:

• Managing application support operations, focusing on resiliency, availability, and monitoring system health and performance
• Coordinating resolution of production incidents, conducting post-mortem/RCA to identify root causes and improve processes
• Investigating, triaging, and resolving production incidents with a focus on technical signals and root cause analysis
• Documenting post-incident recovery steps, contributing to process improvements, identifying deviations, and creating a Knowledge Base
• Actively participating in the service management community, engaging in Incident Management, Problem Management, and Service Delivery
• Defining and delivering tactical and strategic service improvements across the technical and process landscape
• Applying SRE principles to continuously improve platform reliability, capacity, and performance, reducing toil and enhancing observability
• Developing observability tools and techniques for monitoring, alerting, incident detection, response, capacity management, and release safety

You’re ideal for this role if you have:

• 4+ years of experience in developing, supporting distributed systems written in Java
• Experience with Disaster Recovery methods and processes
• A methodical approach to troubleshooting and problem-solving skills
• Experience in application lifecycle management tooling: JIRA/Confluence, Ansible, Vulnerability Remediation, CI/CD automation
• Experience implementing and managing Logging, Monitoring, and Alerting framework for hybrid cloud using tools such as Geneos, Grafana, InfluxDB, Splunk, Loki or any other similar tools
• Understanding of RDBMS Database, Cloud Technology, Unix/Linux, Job scheduling e.g., Control-m or Autosys
• Ability to lead technical conversations with various technical support groups
• Excellent communication skills and experience working in Agile methodology

It is a strong plus if you have:

• Experience with Apache Beam, Apache Flink, GCP, Redis, REST APIs
• Familiarity with Spring Boot and Spring Cloud
• Knowledge of Ansible and Jenkins for automation and deployment

#GETREADY  to meet with us!

We would like to meet you. If you are interested please apply and attach your CV in English or Polish, including a statement that you agree to our processing and storing of your personal data. You can always also apply by sending us an email at recruitment@itds.pl.

Internal number #5627