Senior Business Analyst

Join us, and shape the future of global payment solutions!

Kraków – based opportunity with hybrid work model (2 days/week in the office)

As a Senior Business Analyst, you will be working for our client, a leading global financial services provider, on a complex payment processing initiative. You will be collaborating with cross-functional teams to analyze business needs, define functional requirements, and ensure the delivery of high-quality solutions. This role involves translating requirements into actionable user stories, producing detailed process flows, and supporting software delivery through to production. You will be directly contributing to improving payment systems, enhancing operational efficiency, and ensuring robust end-to-end processes are in place.

Your main responsibilities: Defining the most appropriate analysis approach to problems and opportunities

• Producing component-level flows in the form of swimlanes to define payment processing sequences
• Translating requirements into functional user stories with clear acceptance criteria
• Performing root cause analysis of failure elements and recommending improvements
• Maintaining big-picture, end-to-end thinking throughout the project lifecycle
• Collaborating closely with solution delivery and production support teams
• Reviewing test cases and test results to ensure requirements are met
• Utilizing project collaboration tools to manage and track progress
• Producing BPMN and end-to-end process flows
• Querying databases using SQL to retrieve relevant dat

You’re ideal for this role if you have:

• Past working experience as an IT Business Analyst or Business Consultant
• Strong payments domain experience
• Excellent written and spoken communication skills in English
• Highly analytical mindset with strong attention to detail
• Strong interpersonal skills with the ability to lead and contribute in a team
• Knowledge of project collaboration tools such as Confluence and Jira
• Ability to produce BPMN and end-to-end process flows
• Understanding of activities required for all phases of the project lifecycle
• Knowledge of SQL for data querying
• Proven ability to deliver high-quality outputs in complex environments

It is a strong plus if you have:

• Experience in UK payments
• Role-relevant qualifications such as CBAP or IQBBA certification

#GETREADY  to meet with us!

We would like to meet you. If you are interested please apply and attach your CV in English or Polish, including a statement that you agree to our processing and storing of your personal data. You can always also apply by sending us an email at cv-recruitment@itds.pl.

Internal number #7550