Agile Scrum Master

Join us, and lead Agile processes to drive impactful projects forward!

Krakow-based opportunity with the possibility to work 80% remotely!

As an Agile Scrum Master, you will be working for our client, a global leader in financial services, where you will be part of a dynamic development pod within the Identity and Access Management Technology team. The team focuses on delivering secure and efficient identity solutions, and you will play a key role in managing the Agile process. You will oversee the completion of tasks and scrum ceremonies while ensuring smooth service operations, all in a fast-paced, service-driven environment. This position offers opportunities for growth and continuous improvement in a highly collaborative setting.

Your main responsibilities: Leading and facilitating Agile ceremonies including daily stand-ups, sprint planning, retrospectives, and reviews

• Managing and maintaining Azure DevOps boards to track and report on sprint tasks
• Ensuring timely completion of tasks and reporting progress accurately to stakeholders
• Coordinating with cross-functional teams to track and report on service compliance
• Assisting in the management of technical services, ensuring their health and compliance with required standards
• Collaborating with audit teams to ensure all tasks are completed on time
• Supporting the team in identifying and removing impediments to progress
• Promoting a collaborative and continuous improvement environment
• Managing incident, problem, change, and release management processes
• Monitoring and tracking the performance of technical services to meet service level

You’re ideal for this role if you have:

• 3+ years of experience as an Agile Lead, Scrum Master, or IT Team Leader
• Experience in managing IT services and reporting on service compliance
• Familiarity with task completion and accurate progress reporting in Agile frameworks
• Hands-on experience with incident, problem, change, and release management
• Strong experience with Azure DevOps or similar tools
• Knowledge of ITIL processes and service management frameworks
• Ability to work in a fast-paced, dynamic environment with multiple tasks and deadlines
• Excellent communication skills, both verbal and written, in English
• A strong understanding of enterprise IT architecture and its components
• Ability to work effectively under pressure while maintaining a calm and solution-focused

You’re ideal for this role if you have:

• Knowledge in Splunk or similar monitoring tools
• Experience with the .NET framework or related technologies
• Familiarity with automated testing, TDD, and BDD methodologies
• Understanding of Identity and Access Management (IAM) concepts and related controls
• Knowledge of microservices architecture and REST API concepts
• Experience with JIRA and ServiceNow
• A flexible and adaptable attitude towards change and challenge
• Understanding of database operations and management
• Prior experience working in financial services or security-focused IT teams
• Ability to mentor junior team members and promote best practices

#GETREADY  to meet with us!

We would like to meet you. If you are interested please apply and attach your CV in English or Polish, including a statement that you agree to our processing and storing of your personal data. You can always also apply by sending us an email at recruitment@itds.pl.

Internal number #6167