Business Analyst

Join us, and collaborate with experts to shape technology solutions!

Krakow-based opportunity with the possibility to work 70% remote

As a Business Analyst, you will be working for our client, a leading global financial institution. Your role will focus on analyzing and improving processes related to Cybersecurity controls and risk management across multiple regions and business units. You will collaborate with various stakeholders to gather requirements, identify inefficiencies, and design a unified exceptions management process. This position requires a deep understanding of technology risks, strong analytical skills, and excellent communication abilities to bridge the gap between IT and business needs in a complex, global environment.

Your main responsibilities:

• Collaborating with stakeholders, including Control Owners and Risk Teams, to understand existing processes and gather detailed requirements
• Analyzing current workflows to identify inefficiencies, overlaps, and risks
• Facilitating workshops and discussions to align on process improvements and change strategies
• Designing and documenting a new unified exceptions management process for Cybersecurity and Technology controls
• Creating comprehensive process documentation to ensure clarity and consistency
• Translating complex IT and Cybersecurity concepts into business-friendly language
• Managing stakeholders, including Cybersecurity Leadership and Chief Controls Office, to ensure effective communication
• Working within an international environment to align global risk and control measures
• Supporting the implementation of Key Control Indicators (KCIs), Key Risk Indicators (KRIs), and Key Performance Indicators (KPIs)
• Ensuring compliance with Cybersecurity frameworks and global risk management best practices

You’re ideal for this role if you have:

• Experience in business analysis, process improvement, and requirements gathering within IT and Risk Management
• Strong knowledge of Technology risks and controls
• General understanding of Cybersecurity principles
• Ability to work independently while maintaining a strong team-oriented approach
• Experience working with a variety of stakeholders in a fast-paced, complex corporate environment
• Technical writing skills with proficiency in translating technical concepts into clear business language
• Strong stakeholder management and communication skills
• Experience in developing and managing risk and control metrics (KCIs, KRIs, KPIs)
• Experience facilitating workshops and discussions to drive process improvements

It is a strong plus if you have:

• Familiarity with Cybersecurity frameworks and standards
• Experience with Governance, Risk, and Compliance (GRC) tools
• Knowledge of Confluence, JIRA, IBM OpenPages
• Experience working in a financial services organization with a global reach

#GETREADY  to meet with us!

We would like to meet you. If you are interested please apply and attach your CV in English or Polish, including a statement that you agree to our processing and storing of your personal data. You can always also apply by sending us an email at recruitment@itds.pl.

Internal number #6532