Portfolio Tooling Analyst

Join us, and streamline projects with smarter tools and insights!

Kraków – based opportunity with hybrid work model (2 days/week in the office)

As a Portfolio Tooling Analyst, you will be working for our client, a leading financial services organization that is transforming its technology delivery landscape. You will be contributing to large-scale portfolio initiatives by managing and optimizing Jira tooling processes to support agile teams worldwide. This role is focusing on ensuring alignment between project configuration, portfolio reporting, and organizational standards, while guiding users in maximizing the value of Jira and related tools. You will be collaborating with stakeholders across global teams to drive efficiency, consistency, and transparency in project delivery.

Your main responsibilities: Managing the onboarding process for Jira users within technology delivery teams

• Overseeing and approving new project and configuration requests in Jira
• Supporting Jira users with queries, guidance, and adherence to standards
• Facilitating tooling change requests and managing design authority reviews
• Advising teams on configuration design principles and agile best practices
• Providing support with Jira functionality including boards, dashboards, and reports
• Extracting and analyzing data for portfolio-level reporting
• Managing Jira user access and permissions across teams
• Delivering insights through data analysis to enable stakeholder decision-making
• Coordinating with stakeholders to ensure alignment across global teams

You’re ideal for this role if you have:

• Strong experience working with Jira and Confluence
• Proficiency in performing project administrator activities in Jira
• Ability to build reports and dashboards in Jira
• Solid understanding of Agile frameworks and principles
• Strong analytical skills to produce management information and insights
• Proven problem-solving skills in tooling and design decision-making
• Experience collaborating with large, cross-functional stakeholder groups
• Strong communication skills for managing meetings and collecting feedback
• Strong written communication skills for sharing tooling updates
• Ability to support portfolio-level reporting with data provision and analysis

It is a strong plus if you have:

• Experience in using EasyBI, Zephyr, or other Jira add-ons
• Experience in Agile coaching or acting as a scrum master
• Knowledge of SAFe framework or Lean Portfolio Management
• Familiarity with banking or financial planning processes
• Understanding of industry trends in portfolio and tooling practices

#GETREADY  to meet with us!

We would like to meet you. If you are interested please apply and attach your CV in English or Polish, including a statement that you agree to our processing and storing of your personal data. You can always also apply by sending us an email at cv-recruitment@itds.pl.

Internal number #7614