Senior Manager Process Engineer

Join us, and drive innovation that empowers business growth!

Kraków – based opportunity with hybrid work model (2 days/week in the office).

As a Senior Manager Process Engineer, you will be working for our client, a global leader financial institution. The client focuses on creating world-class digital capabilities that drive efficiency, enhance customer experience, and support sustainable growth. You will play a pivotal role in reimagining processes, removing inefficiencies, and executing strategic change initiatives aligned with business objectives while ensuring compliance with regulatory standards.

Your main responsibilities: Guiding and steering programme/project teams and stakeholders throughout change lifecycles

• Designing and implementing initiatives to streamline processes and reduce complexity
• Fostering a culture of continuous improvement by leveraging technology and aligning practices with strategic objectives
• Developing business cases and collaborating with stakeholders to optimize customer journeys
• Leading and mentoring a team of Process Engineers and Business Simplification Managers
• Applying Lean Six Sigma principles to enhance customer experience and process efficiency
• Ensuring project delivery within budget, quality, and timeline constraints
• Driving adherence to project governance models and promoting best practices
• Collaborating with senior management to shape, prioritize, and execute change needs
• Continuously enhancing the Process Engineering Practice through community engagement and knowledge sharing

You’re ideal for this role if you have:

• 7+ years of experience in process reengineering and change management
• Expertise in Waterfall and Agile Project Management methodologies
• Ability to work autonomously and drive change initiatives effectively
• Proven experience in data analysis and deriving key insights from complex datasets
• Hands-on experience in driving Lean Six Sigma agendas and delivering projects
• Strong communication, influencing, and facilitation skills
• Critical and analytical thinking with the ability to challenge the status quo
• Proficiency in process design, mapping, and modelling tools (e.g., ARIS)
• Knowledge of MS Office (Excel, Power Point, Word)
• Experience with project management tools like Confluence and Jira
• Commercial acumen with a focus on delivering strategic objectives

It is a strong plus if you have:

• A Master’s degree (e.g., MBA) or equivalent practical experience
• Lean Six Sigma Green or Black Belt certification
• PMP / Prince 2, Agile PM/BA certifications

#GETREADY  to meet with us!

We would like to meet you. If you are interested please apply and attach your CV in English or Polish, including a statement that you agree to our processing and storing of your personal data. You can always also apply by sending us an email at recruitment@itds.pl.

Internal number #6700