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Delivery Support (IAM Governance Support)

  • Remote
  • English
  • Banking
  • Junior/Regular
  • Agile/Scrum

Join us, and champion continuous improvement in cybersecurity practices!

Krakow-based opportunity with the possibility to work 100% remotely!

As an Delivery Support, you will be working for our client, a leading global bank, within the Identity & Access Management Cybersecurity function. Your role revolves around ensuring effective access-related activities for the bank’s electronic assets. You will support a wide range of deliverables, including continuous improvement, non-compliance remediation reporting, and out-of-hours support resource planning.

Your main responsibilities:

  • Collaborating with the Head of Governance Support to ensure all planned deliverables are on track
  • Engaging the Global IAM team via existing Employee Engagement channels
  • Owning the Snapshot Survey action plans and tracking actions
  • Supporting hiring processes, including on/off boarding, to ensure resource alignment
  • Ensuring currency alignment of the IAM organizational design with personnel changes
  • Supporting new business initiatives and continuous improvement efforts
  • Assisting with the Cyber Security Secure Digital Identity program where IAM activities are identified
  • Supporting team-building and collaboration activities through various engagement channels ( e.g. Townhalls, Newsletters, Exchange Sessions, Focus Groups, SWAT Team)
  • Seeking clarity on individual and team achievements to communicate effectively

You’re ideal for this role if you have:

  • Experience in Delivery Support, including managing resources in a matrix environment (2+ years of delivery experience)
  • Proficiency in data gathering in complex environments with challenging stakeholder demands
  • Strong planning abilities and exposure to planning methods, including PMO planning
  • Excellent stakeholder management skills across various seniority levels
  • Ability to communicate complex technical issues clearly and concisely
  • Capability to work at pace and think independently
  • Programme/Project Management qualification
  • Experience in delivery planning and knowledge of budgeting principles
  • Familiarity with IAM or Cybersecurity environments
  • Proficiency in creating tailored content for diverse audiences
  • Fluent English

It is a strong plus if you have:

  • Experience using SharePoint and Confluence for content management
  • Hands-on resource management experience.
  • Experience interfacing across multiple teams to drive collaboration, achieve excellence, fostering relationships

#GETREADY  to meet with us!

We would like to meet you. If you are interested please apply and attach your CV in English or Polish, including a statement that you agree to our processing and storing of your personal data. You can always also apply by sending us an email at recruitment@itds.pl.

Internal number #5098

Internal number #5098


Access to +100 projects
Access to Healthcare
Access to Multisport
Training platforms
Access to Pluralsight
Make your CV shine
B2B or Permanent Contract
Flexible & remote work
Flexible hours and remote work