Production Engineer

Join us, and shape a dynamic tomorrow in cutting-edge IT environments!

Krakow-based opportunity with the possibility to work 80% remotely!

As a Production Engineer, you will be working for our client, a global financial institution, specifically within the Payments IT department’s Production Engineering Team. The team oversees technical operations for global Payments Execution, Messaging & Orchestration, and Sanctions & Investigation services. In this mission-critical environment, your focus will be on Cross-Border and Cross-Currency Payments as well as Domestic Payments, ensuring the availability and stability of the platform.

Your main responsibilities: provide comprehensive day-to-day Production Support services, resolving live incidents, and conducting post-resolution problem management activities

• Offer technical expertise to identify the root cause of major system problems
• Implement locally developed solutions using Script Shell, Java, Bash, Python, and Perl
• Contribute to team objectives, sometimes supporting and sometimes leading activities to achieve shared goals
• Implement and coordinate the Target Operating Model, focusing on automation, toil reduction, incident reduction, service stability increase, adoption of modern technologies, and monitoring/alerting using AppDynamics
• Review, design, and re-engineer processes with new technologies to improve performance
• Design and drive the implementation of service offerings, capability uplifts, and process improvements
• Build and maintain distributed containerized platforms in production
• Install new software releases provided by the vendor
• Support various testing activities related to new implementations
• Work closely with stakeholders located worldwide
• Evaluate, develop, and apply appropriate tools to analyze the architecture
• Participate in validating data, development, and testing activities
• Perform data analysis of key problem areas to assist in root cause analysis and data reconciliations to identify anomalies

You’re ideal for this role if you have:

• Experience managing a wide spectrum of stakeholders and showing the ability to manage upwards
• Experience in high-frequency change, specifically in the adoption, engineering, and execution of automated CICD pipelines
• Strong understanding of technology layers in the application landscape, storage, OS, network, database, and application
• Demonstrable excellent spoken and written communication skills across the global organization
• Proven triage capability under pressure, able to make strong priority judgments at runtime balancing contending demands
• Technical curiosity with a progressive interest in modern engineering disciplines and techniques
• Understanding of customers’ needs and delivering excellent customer service
• Prompt and practical decision-making, even in times of ambiguity, considering various perspectives and taking responsibility for outcomes
• Experience in an Agile/DevOps environment and assisting in production support
• Proficiency in traditional technologies: Bash/Shell, Groovy or Java, Unix/Linux, Jenkins, GitHub
• Fluent English

It is a strong plus if you have:

• Experience in Payments

#GETREADY  to meet with us!

We would like to meet you. If you are interested please apply and attach your CV in English or Polish, including a statement that you agree to our processing and storing of your personal data. You can always also apply by sending us an email at recruitment@itds.pl.

Internal number #4500

Internal number #4500