QA & Test Manager

Join us, and make an impact with your expertise and creativity!

Krakow-based opportunity with the possibility to work 80% remotely!

As a QA & Test Manager, you will be working for our client in the financial services industry. You’ll play a pivotal role in daily QA activities and lead a newly formulated testers team embedded within cross-functional teams.

Your main responsibilities:

• Building a high-performance team in accordance with QA principles
• Supervising and providing direct leadership to the QA team, ensuring standards are met (Quality Assurance)
• Acting as an escalation point for program issues and concerns
• Supporting the delivery production line (development, testing, and implementation) to ensure digital deliverables meet business requirements and are fit for purpose for release to customers
• Managing and coordinating QA testing activity by collaborating with other teams
• Ensuring that QA Testers in the Product line adopt and utilize available Digital testing tooling and processes
• Making sure that the QA test scope is understood, agreed upon, and achieved across all programs
• Allocating and reviewing resources to support various activities
• Providing, reviewing, and validating estimates, challenging any concerns
• Ensuring the project journey meets business and customer standards, highlighting issues or improvements during requirements and testing phases
• Challenging appropriately with a view to get the right result for the customer
• Accountability for ensuring effective tests to cover requirements and customer behavior to ensure defects are caught and do not make it through to live
• Direct Leadership of up to 4 FTE
• Performing and Management of testing activity/resources across a portfolio of projects/initiatives
• Indirect leadership of supporting resources e.g. Non-functional and Automation Testers
• Working collaboratively with colleagues and other teams to ensure speed to market following Agile practices

You’re ideal for this role if you have:

• Excellent knowledge of the testing process, digital channels, and customer expectations
• Experience building and leading high-performance teams in QA roles , i.e. Quality Assurance (QA)/ Lead / Manager
• Good understanding of project methodology, frameworks and best practice
• Knowledge of the Agile development methodology and experience of working using these techniques
• Working knowledge of test tools such as Jira and Confluence
• Strong leadership skills to supervise and guide the QA team
• Pragmatic decision making skills, with the ability to make clear judgments based on a range of factors, e.g. commercials, risk, customer experience; determine the implications and make recommendations as needed
• Understanding of program management and escalation processes
• Knowledge of testing methodologies and their application in a digital environment
• Ability to allocate and manage resources effectively
• Attention to detail in estimating and validating project efforts
• Customer-centric mindset to achieve the right results
• The ability to quickly understand customer and operational considerations, e.g. risk
• Experience ensuring effective test coverage for requirements and customer behavior
• Fluent English

It is a strong plus if you have:

• Specific technical skills or certifications (e.g., ISTQB certification)
• Background in financial services or related industries
• Familiarity with digital testing tooling and processes
• Awareness of process standardization in QA governance

#GETREADY  to meet with us!

We would like to meet you. If you are interested please apply and attach your CV in English or Polish, including a statement that you agree to our processing and storing of your personal data. You can always also apply by sending us an email at recruitment@itds.pl.

Internal number #5216

Internal number #5216