STRATEGY DELIVERY FOR FINANCIAL SERVICES PROVIDERS

ITDS can offer a broad range of know-how and expertise in retail banking and consumer finance, corporate banking, investment banking, wealth management, leasing and factoring and insurance. We’ll be more than happy to help in any and all of these fields, with services that have been developed and proved in the real world.

 

 


 

HELPING YOU MORE

Digitisation and transformation

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Digital transformation is more than just a mobile portal or chatbot; it is a new way of thinking and working. We will gladly help you make the transformation from strategy to implementation. Together, we can transform your distribution channels into digital channels and adapt your product so that it can be processed online. We can also make your processes STP, and transform your CRM system into a platform that will project a real and complete image to the client. Step-by-step, we can help you translate strategy into success.read more

Big Data

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Data can help you better understand your clients and make you better placed to help them. The future calls for a data-driven approach that can trawl the content of large data lakes. Our specialists are experienced in setting up, equipping and operationalising data-science projects. We will also be pleased to help you select the necessary tools and set up your team. But we can go further too, by applying the results obtained from these data- and process-mining projects to your operations. So that your business improves beyond your expectations.read more

Process improvements

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Who are the people that can ensure your organisation will perform better – and then permanently cement it all into your culture? Your employees, that’s who. They are the assets that make behaviour and leadership such key performance indicators. If you want to take your organisation to the next level, it’s absolutely crucial to determine what kind of behaviour is desirable, and how this corresponds with your organisational goals. Our Performance Team can help you. We can train your people, assist your HR department, coach your management and collaborate with you in the area of development. We can also measure how these performance enhancers play out in your daily choices and negotiations.read more

Social media strategy

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As the sole Social Media specialist in the financial services sector, ITDS connects opportunities to measurable results. This means that, in addition to Friends and Likes, we’ll show you how to exploit Social Media so that it also delivers satisfied customers. It all starts with a smart strategy, which doesn’t necessarily have to take weeks to develop. Not only can we can help you define your objective – we can show you how to achieve it. Thanks to our intrinsic knowledge of the market, our advice is always tangible, concrete. And, of course, we’ll be only too happy to help with implementation too.read more

 

WHAT OPPORTUNITIES DO YOU SEE? 

We’d like to hear from you.
Call us on 020 – 226 01 10 or send an e-mail to info@itds.pl.

 

WHAT CLIENTS SAY

 

Set up and implementation of a Customer Due Diligence policy

“Making a good start was half the battle”

The challenge facing KAS BANK was to implement a Customer Due Diligence policy and rationalise customer files in a limited timeframe.

In collaboration with ITDS, project manager Marc Brouwer took on the challenge.

A social strategy and implementation for OHRA

“As soon as we were satisfied, they’d raise the bar”

In the space of just a few years the role of Social Media at OHRA has grown from “a nice little extra” to a fully fledged business channel.

Iris Wezenberg – previously Social Media Manager and now Online Service Manager with this Dutch insurer – explains how it all came about.

An international IT strategy and organisational change

“You have to get people onside because not everyone likes change”

In just over 40 years Brunel has evolved from a Delft-based brokerage company into an international service provider employing more than 11,000 people in 37 countries. In many of these countries Brunel used local IT systems, each with its own definitions. To make it all future-proof, all these systems had to be replaced by a single system based on the same standard.

Stefan de Boer, Manager Global IT, tells about the collaboration with ITDS.


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