Digitisation and transformation

Digital transformation is more than just a mobile portal or chatbot; it is a new way of thinking and working. We will gladly help you make the transformation from strategy to implementation. Together, we can transform your distribution channels into digital channels and adapt your product so that it can be processed online. We can also make your processes STP, and transform your CRM system into a platform that will project a real and complete image to the client. Step-by-step, we can help you translate strategy into success.

Magazine

Global SoMe 2018

Download PDF

Magazine

Global SoMe Magazine 2017

Download PDF

View all downloads

WHAT OPPORTUNITIES DO YOU SEE?

We’d like to hear from you.
Call us on +48 22 222 16 70 or send an e-mail to info@itds.pl.

WHAT CLIENTS SAY

Set up and implementation of a Customer Due Diligence policy

“Making a good start was half the battle”

The challenge facing KAS BANK was to implement a Customer Due Diligence policy and rationalise customer files in a limited timeframe.

In collaboration with ITDS, project manager Marc Brouwer took on the challenge.

A social strategy and implementation for OHRA

“As soon as we were satisfied, they’d raise the bar”

In the space of just a few years the role of Social Media at OHRA has grown from “a nice little extra” to a fully fledged business channel.

Iris Wezenberg – previously Social Media Manager and now Online Service Manager with this Dutch insurer – explains how it all came about.

An international IT strategy and organisational change

“You have to get people onside because not everyone likes change”

In just over 40 years Brunel has evolved from a Delft-based brokerage company into an international service provider employing more than 11,000 people in 37 countries. In many of these countries Brunel used local IT systems, each with its own definitions. To make it all future-proof, all these systems had to be replaced by a single system based on the same standard.

Stefan de Boer, Manager Global IT, tells about the collaboration with ITDS.

Show all articles

Blogs

Retire your data: without paying its pension

19 Mar 2020

Is there a way of keeping control of your relationship data, without the costs of maintaining it going through the ceiling? Data Retirement could be a serious option,…

Column

Freelancers: insure your income in the blockchain

15 Aug 2019

The number of freelancers, self-employed people, in the Netherlands is constantly rising, and they are all going to have to save for their retirement. The question is: how…

Column

Self developed systems: cheaper, or false economy?

23 May 2019

From self-development to standard, off-the-shelf packages to ... self-development. Gerrit Vos has followed it all closely and he knows that banks and insurers are still looking for the…

RELATED CASES

view all cases

Consultancy

Strategic growth through the migration of 125,000 savers

After taking over 125,000 customers from a savings bank, our client needed help in the subsequent migration process. Based on our experience in large migrations, we knew that…

Consultancy, Digital Business

Digitalising an insurer’s communication streams

Every year, the life insurance department of a major insurance company sends more than 100,000 letters to banks, intermediaries and customers. However, the system that the department used…